General

Why did I receive a bottle/ box that looks different to the photo?

You’ll see on our website that our supplement is called the Moringa Powder Capsule. Every order we send out is our most updated packaging. Please contact us at support@trynuevida.com if you have any questions or concerns. 

When will my order be shipped?

Orders typically ship between 1-3 days of order. You will receive a tracking number to your email.

I didn't get a tracking number or confirmation email

Please check your promotions, social and spam folders. All tracking details are sent by our shipment company to your email. If you still cannot locate the email, please contact us at support@trynuevida.com.

When will my order arrive?

As per our shipping policy, orders are shipped directly from our manufacturer due to a high volume of sales and low stock levels. We also believe this will help to reduce our eco footprint. As such, orders usually arrive within 7 business days but we ask that you allow up to 15 days before reaching out to us. 

Can I submit a return?

Please refer to our returns policy to see if your order is eligible.

What if I want to change or cancel my order?

Generally once an order has been placed, it can't be changed or canceled. However, please still contact us at support@trynuevida.com as early as possible.

Supplement

1. What are the main benefits of taking moringa capsules?
Our moringa capsules are designed to support a flatter stomach by reducing bloating, aid in weight management by boosting metabolism, and improve skin clarity with powerful antioxidants. With a blend of 92 nutrients and 42 antioxidants, they provide essential vitamins and minerals that help you feel lighter, more energized, and confident.

2. How should I take the moringa capsules for best results?
Take one to two capsules daily with water, ideally with a meal to maximize absorption. For best results, take consistently as part of your daily routine.

3. How long will it take to see results?
Many people start noticing reduced bloating and increased energy within the first week. For visible support with weight management and overall wellness, results can vary but generally improve after 4-6 weeks of consistent use.

4. Are these capsules safe for daily use?
Yes, our moringa capsules are safe for daily use and made from natural, high-quality ingredients. However, if you’re pregnant, nursing, or have a medical condition, consult your healthcare provider before starting any supplement.

5. Is this product vegan and allergen-free?
Yes, our moringa capsules are made from plant-based ingredients and contain Hypromellose as a vegetable capsule. They are free from common allergens like dairy, gluten, and soy.

6. Can these capsules help with my skin health?
Yes, moringa is packed with antioxidants like vitamin C and beta-carotene, which support skin clarity and radiance by protecting against free radicals. Many users report improved skin appearance after a few weeks.

7. How does moringa help with bloating?
Moringa’s fiber content, along with natural anti-inflammatory compounds like quercetin, supports healthy digestion and helps reduce bloating. Moringa also contains potassium, which helps reduce water retention for a flatter stomach.

8. How does moringa support weight management?
The B vitamins in moringa support metabolism and energy levels, aiding in fat burning and weight management when combined with a balanced diet and exercise. Its nutrient-dense profile also supports overall energy and well-being, which can assist in reaching body goals.

9. Is there a money-back guarantee?
Yes! We’re confident you’ll love our moringa capsules, so we offer a 90-day satisfaction guarantee. If you don’t see results, simply contact us, and we’ll provide a refund.